naga 88 Privacy Policy
naga 88 treats the protection of all users' personal information as its highest priority. This policy describes how your information is collected, used, stored, and kept secure.
1. Introduction
naga 88 is an online gaming platform that provides casino games and sports betting services to players in Bangladesh. This privacy policy ("Policy") sets out the terms governing the provision and protection of information between naga 88 and all persons who use its services.
When you create an account on naga 88, browse the site, or use any of its services, you are considered to have agreed to the terms of this Policy. This Policy applies alongside our Terms and Conditions and both documents should be read together.
This Policy has been prepared in accordance with the applicable laws and regulations of Bangladesh. Your privacy matters to us and we never use your personal information unnecessarily.
In this Policy, "we", "our", or "naga 88" refers to the organisation operating the platform. "You" or "user" refers to any person using our services, whether as a registered member or browsing as a guest.
2. Information Collection
naga 88 collects user information in several ways. The categories below explain in detail what types of information are collected, when, and how.
2.1 Registration Information
Information you voluntarily provide when creating an account:
- Full name
- Date of birth
- Mobile number
- Email address
- Password (encrypted)
- Preferred payment method
2.2 Transaction Information
Information collected during deposit and withdrawal processes:
- Payment method details (bKash, Nagad, Rocket, Upay)
- Transaction amount and date
- Partial bank account information
- Transaction reference number
- Transaction history
2.3 Technical Information
Information automatically collected from your device and connection:
- IP address
- Browser type and version
- Device identifier information
- Operating system information
- Session time and duration
- Page visit logs
2.4 Gaming Activity Information
Information relating to your activity on the platform:
- Details and history of games played
- Bet amounts and results
- Bonus receipt and usage records
- Time spent on the platform
- Game preferences and types
2.5 Identity Verification Information
For account verification purposes, we may in certain circumstances request proof of identity documents, such as a copy of a National ID (NID), passport, or other government-issued ID. Such documents are stored under strict security measures and can only be accessed by authorised personnel.
3. Purpose of Information Use
naga 88 uses the information it collects only for the specific purposes listed below. Your personal information is never used for any unnecessary purpose.
Service Operation and Improvement
- Creating, managing, and verifying accounts
- Processing deposits and withdrawals
- Awarding bonuses and rewards
- Managing gaming activities
- Improving platform performance
- Diagnosing and resolving technical issues
Security and Compliance
- Detecting and preventing fraudulent activity
- Ensuring account security
- Complying with applicable laws and regulations
- Ensuring responsible gaming
- Preventing multiple accounts
- Anti-money laundering verification processes
Customer Support
- Providing assistance via live chat
- Responding to email enquiries
- Resolving account-related issues
- Sending important notifications
- Assistance with payment matters
Personalisation and Analytics
- Customising the experience according to user preferences
- Displaying relevant promotional offers
- Analysing site usage
- Testing and launching new features
- Improving the overall user experience
Important: Your personal information is not sold to third-party advertising networks. naga 88 never transfers your information to unauthorised third parties for commercial purposes.
4. Cookies and Tracking
naga 88 uses cookies and similar technologies when you visit the site. These are small text files stored in your browser that help improve the site's functionality.
Essential Cookies
Required for the basic functionality of the site. Used to maintain login sessions, perform security checks, and save preferences. Disabling these may prevent the site from working properly.
Analytics Cookies
Help analyse how users use the site. Page visits, time spent, and navigation patterns are measured to assist with site improvement.
Functional Cookies
Used to remember your preferences such as language, game settings, and display preferences. These make your experience more convenient.
Marketing Cookies
Help display relevant promotional content. Used to track referral sources and measure the effectiveness of bonus offers.
You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent access to some important features of the site.
5. Sharing Information with Third Parties
naga 88 may share your information with third parties only in very limited and specific circumstances. These circumstances are clearly described below.
5.1 Payment Providers
Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer services to process transactions. These organisations handle information in accordance with their own privacy policies, and only information necessary to complete a transaction is shared.
5.2 Game Providers
The minimum necessary information is shared with game studios including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe to operate their games. This information is used only to manage game sessions and ensure fair gaming.
5.3 Legal Obligations
Necessary information may be provided to relevant authorities to comply with any applicable law or court order in Bangladesh. In such circumstances, we provide only the information that is legally required.
5.4 Technology Service Providers
We have agreements with trusted technology service providers for the operation of the site's technical infrastructure, and they are required to comply with strict confidentiality terms. These providers may not use your information for their own purposes in any way.
Outside of the reasons stated above, your personal information is never sold, rented, or exchanged with third parties.
6. Data Storage and Security
To keep your information secure, naga 88 has put in place industry-standard technical and administrative measures.
Encryption and SSL
The site uses SSL encryption, which keeps all data transfers between your browser and our servers secure. Passwords and financial information are always stored in encrypted form.
Server Security
Our servers are protected by firewalls, intrusion detection systems, and regular security audits. Multiple layers of security are in place to prevent unauthorised access.
Data Retention
Information for active accounts is retained for as long as the service is provided. After an account is closed, certain information may be kept for a defined period to meet legal obligations.
Access Control
Only authorised personnel, and only to the extent required for their work, can access your information. All staff are bound by confidentiality agreements and trained in data protection.
In the event of a data security breach, we will act promptly and notify affected users in a timely manner in accordance with applicable law.
7. User Rights
As a naga 88 user, you have several important rights over your personal information. To exercise these rights, please contact our support team.
Right to Access Information
You may request to know what information we hold about you. After verifying your identity, we will provide you with a copy of your data.
Right to Correct Information
If any of your information is incorrect, you may request that it be corrected. Updates can be made through your account settings or via the support team.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some data may need to be retained due to legal obligations.
Right to Restrict Processing
In certain circumstances, you may ask us to restrict the processing of your data — for example, if there is a dispute about its accuracy or if you have objected to its use.
Right to Data Portability
You may request to receive your data in a structured, commonly used format and to have it transferred to another organisation.
Right to Object
You may object to marketing communications or certain types of data processing. Once you raise an objection, we will take appropriate action.
To exercise these rights, please contact the support team by email. We will respond as quickly as possible after receiving your request. You can find more options for managing your gaming activity on the Responsible Gaming page.
8. Protection of Minors
All naga 88 services are available only to persons aged 21 or above. We do not collect information from minors or provide services to them.
Age Verification Policy
Every user's age is verified at the time of registration. If a user is found to be under 21, their account will be closed immediately and all related information will be deleted. Any minor's data collected by mistake will be securely destroyed as soon as it is identified.
If parents or guardians suspect that their child is using our platform, please contact the support team without delay.
Age limit: All naga 88 casino games and sports betting activities are for persons aged 21+ only. We are committed to protecting minors.
9. Policy Changes
naga 88 reserves the right to update this privacy policy when necessary. Changes may be prompted by updates to laws, technological developments, or changes to our services.
Notice of Changes
If significant changes are made to the privacy policy, we will notify you by email or through a prominent notice on the site. The date of any change will always be shown at the top of the page.
Continued use of the site after any changes will be considered as your acceptance of the updated policy. We therefore recommend that you visit this page regularly.
Previous versions of this policy are available on request. You can also read the About Us page for details on our service terms.
10. Contact
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please get in touch with us. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.
Support & Contact
We take all privacy-related complaints seriously and aim to resolve them as quickly as possible. You can also find answers to common privacy questions in our FAQ section.
naga 88 naga 88 is committed to protecting your information
Through SSL encryption, strict access controls, and a transparent data use policy, we ensure that your personal information remains secure at all times.